two of volunteers are here with us. kim is with us from louisiana, and donna, is here, as well, just a few minutes away from slidell. >>shepard: this is the north shore of lake pontchartrain which got, hurricane isaac, i don't know how many noticed it happened we were down there when it happened and we have pictures and it flooded these towns. this is slidell, louisiana, people trying to get out of their neighbors and they know what folks are going through but for the cold part. how do you get this together? >> about midnight last thursday i got a call from donna and she said, are you watching the news? we have to do something to help the people. having been through the hurricanes ourselves, we knew we had an instant connection and we wanted to reach out and help them like so many helped us. >>shepard: how did you get a trainload of stuff together? >> it was an interesting process. we immediately reached out to senator vitter's office and he was able to put us in touch with the right folks at amtrak and they jumped on b